Our Process

How we create spaces that change lives

Our process is built around the twin objectives of designing buildings that ‘work’ for our clients and the building users. We have two distinct phases.

Architecture that dignifies lives

Phase 1


We start by developing a thorough understanding of the people who will inhabit the building, always staying focused on their needs and requirements, whether they’re managers, owners, occupants or users.


Then we identify the precise problem that we need to solve with our design, whilst aligning all our stakeholders around it, helping them understand their needs, assets and opportunities.


During the next stage, we generate as many potential design solutions as possible, ideally in collaboration with the people we are serving. We do this through workshops and brainstorming sessions.


Potential solutions are vetted and likely solutions are explored using 3D modelling approaches and space planning techniques, built in partnership with the key stakeholders and end-users.


We evaluate the preferred solution and test its ability to create positive and long-lasting impact for the end users.

Phase 2

Now that we have a proposed design solution, we test and refine it using three filters.

  • 1What are the desires of our end users? Does our solution satisfy these desires?
  • 2What is technically and organisationally feasible? Can the solution be achieved?
  • 3What is financially viable? Can we afford the proposed solution?

As we work through these two phases, we ensure that the key objectives of a project are clearly communicated to our team and ultimately inscribed into the DNA of the buildings we design.

We also dovetail Quality Assurance and Environmental procedures to ensure compliance with legislative and regulatory frameworks.

Throughout our design process and in whatever context we find ourselves, our purpose remains clear. Our architecture is in service of people.

process graph

Understanding the building users’ needs

It’s not about the building, it’s about how it can serve its users. Developing a thorough understanding of the needs and requirements of those who will inhabit the building, as well as those who have other interests in it – the managers or owners – requires a sensitive and consultative exploration.

But the focus is clear: how can this building or project have the most positive impact possible on its community, as well as on the space it inhabits.

Strapline Testimonial
  • “good communicators. great design outcomes”

    Thomas Hassall Anglican College

  • “without doubt the most enjoyable projects”

    Denham Constructions